Consultations

A few of the most commonly asked customer questions. Don’t see your question? Then just send us a message using our contact form

Fittings & Installation

A few of the most commonly asked customer questions. Don’t see your question? Then just send us a message using our contact form

Product & Customers Asked

A few of the most commonly asked customer questions. Don’t see your question? Then just send us a message using our contact form

Pricing & Payment

A few of the most commonly asked customer questions. Don’t see your question? Then just send us a message using our contact form

How long will I have to wait for a Free Consultation in my home?

We will arrange for a consultant to visit you in your home at a time that is convenient for you. On average we are able to book a consultation within a week of you contacting.

How do I request a Free Consultation?

Just complete your details on our online form and we’ll be in touch to arrange a convenient time – click here to arrange an consultation or you can give us a call.

How long will the Consultation take?

Average consultation times are around 45 minutes but this will vary depending upon the type and number of products you are interested in. For example, if you are looking for blinds and curtains throughout your entire home, your consultation will take longer. If you need one simple Roller blind for a bathroom, it may be much quicker

How much is the consultation?

Our consultations are FREE and you are under no obligation to place an order. No cost will be added to your final invoice.

How long will a fitting take?

This depends on the type of order you have placed. Your consultant will be able to inform you of this at the consultation stage.

What do I need to do before you arrive?

Just put the kettle on.. not really!

However, if you could clear the window area then that’s helpful.

How long will I have to wait for my blinds to be fitted?

We aim to complete orders within a 3 – 6 week time window. Naturally, this will vary depending on the product and availability. We will always keep you informed of your orders progress.  Your consultant will be able to discuss this further with you.

Do you sell blackout products?

Yes, we have a wide selection of blackout blinds. All our Roman blinds and curtains are also available with a blackout lining

Do you sell waterproof blinds?

We have blinds that are splash proof and are therefore suitable for bathrooms or kitchens.

Do you sell lined curtains?

All of our curtains have the option to add blackout, thermal or interlining. This is something that our design team can advise you on.

What type of product would be good for a bathroom?

Bathrooms are obviously humid places so extra consideration needs to be taken when choosing a product for your bathroom. We have a fantastic range of blinds to suit bathrooms.

Which type of blinds are good for a conservatory?

Pleated blinds have been designed specifically with conservatories in mind. They can be tailored to fit the different shaped windows in conservatory roofs and are available in a range of performance fabrics that will help to keep the temperature cooler or warmer depending on the season.

I love my bay window at the front of my house. What would you recommend?

A bay window dressed correctly can transform your room. We are experts in dealing with bay windows of all shapes and sizes, be it floor to ceiling curtains with a pelmet or one individual blind per window. The best thing is to contact us and book an appointment for one of our design team to advise you further.

I love the idea of a blind but don’t want to lose the luxury feel of a curtain, what do you suggest?

A Roman blind is a great option for you, as it combines the same stylish soft fabrics of a curtain, including the option to be fully-lined for extra comfort, along with the convenience of a blind. A very popular look at the moment is to add in a voile privacy roller blind for the day but with a roman blind on top giving you warmth and blackout protection.

How much do your services cost?

Everything we do is made-to-measure so we are unable to provide customers with a standard quote. However, when you book a FREE Consultation we will be able to measure up and provide a quote for you.

How much deposit will you need?

Our normal payment terms are a 50% deposit, 25% when the goods are ready and then the balance on completion. A lot of this will depend on the order value and the project itself so it is something that your designer will be able to talk you through.